After making the reservation through the hotel's website, you will
receive confirmation of the reservation.
The reservation of the room is usually held until 22:00 on the day of arrival. In the case of
later arrival, please let the hotel know otherwise otherwise
we can guarantee a reservation unless it is paid in advance.
If you would like to change or cancel the reservation made, please
contact our reservation service by e-mail at:
reservation@zlatnirat-hotel.hr or recepcija@zlatnirat-hotel.hr
The reservation can be cancelled in accordance with the conditions specified in the offer
Reservations.
In case the User does not cancel the confirmed reservation on time or the guest
does not come to the hotel, and without prior cancellation of the reservation, the Service User
undertakes to pay a cancellation fee as follows:
Individual reservations
– 3 days before the arrival date, cancellation of the reservation is possible free of charge
– on the day of the announced arrival of guests or in case of unrealized
reservations / NO SHOW, 100% of the price of the service is charged
*In case of reservations of special packages and offers, the hotel charges
the entire amount of all services and the entire package
*Standard booking conditions apply exclusively to individual
reservation, in case the offer is not stated otherwise, while for all
other reservations are applied by the conditions set out in the specific offer.
Within the notice period, we may charge you for the amount of the first night per
accommodation unit. For cancellation of the reservation after the notice period, we reserve
amount.
Check-in: from 14:00
Check-out: until 11:00 am
Early check-in and later check-out possible at an additional cost and subject to availability.
Check-in at the hotel is made on the basis of a valid ID card or
GUEST TRAVEL DOCUMENTS, and are collected: date and time of arrival, date and
time of departure, type and number of identity document, surname, first and gender,
residence (state and city), country of birth, city of birth (for the place of
birth in Croatia), date of birth, nationality (state), category of
sojourn tax payer, the organisation of arrivals and the type of service. Data
are collected on the basis of the applicable legal provisions and more information on
processing and protection of personal data can be found at the following link:
– Payment for the relocation service is made at check-in, unless
payment of the booked services was not made in advance.
– Using additional services and putting costs on the room is an option
which guest can choose when checking into the hotel, if during their stay
wants to use the additional services of the hotel (minibar, restaurant, bar ...) and
put the costs on the room and pay at check out. If the guest wishes
use this option, it is necessary to fill in the
authorization form with card details or pre-authorization
cards to a certain amount. After all costs have been charged, the authorisation
the form is destroyed, that is, the pre-authorization is deleted. If the guest does not
wants to use the option of placing additional costs on the room, additional
the guest can always use and pay with cash or card
at every point of sale within the hotel (wellness, restaurant, bar).
Please report an indicative arrival time. In case of later arrival - behind
22:00, so that the hotel can keep the reservation if it is not paid in advance.
Beforehand:
– By paying the advance to the Hotel account by the date specified on the offer
Reservations
When checking into a hotel if the payment is not made in advance
- cash in Kuna
– by card: MasterCard, Diners Club, Visa and Maestro
Prepayment payment information:
- Enter a call to the number: specify quote /confirmation number
For a stay without a reservation, prices and conditions apply according to the valid
price list at the reception.
The sojourn tax is not included in the price and complies with the
sojourn tax.
A child is considered a person up to the age of 18. Bed and breakfast service for a child
aged up to 6.99 years without an extra bed in the parents' room
Charged. For a child from 6.99 to 13.99 years old in a double room with both
parents without an extra bed, the overnight fee is EUR 30 per
Day.
For a child from 6.99 to 13.99 years old in a double room on an extra bed,
surcharge is EUR 50 per day. For a child aged 13.99-18 years, the
the price of services as for an adult.
Children in a double room without parents pay full price as adults
persons. Crib for children up to the age of 3 - on request, at no extra cost
The hotel accepts small-growth pets (up to 10 kg) only on request and with
Compensation. At the time of booking, the guest is obliged to provide the correct information
about the breed, and the owner automatically accepts the full
responsibility for the pet. During the stay, the owner is obliged to
abide by house rules and comply with the ban on the introduction of pets in
catering facilities of the hotel and the prohibition of letting or leaving home
unattended pets in the hotel premises.
Distance from the airport
Distance from the center
Distance from the beach
Promenade road of Zlatni Rat